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Discount for PAA Members.
Abstract
This presentation explores how elevating administrative excellence can transform psychological practice, ensuring efficiency, ethical integrity, and enhanced patient care. From streamlined workflows to effective communication and compliance, mastering administrative processes isn’t just about organization—it’s about optimizing the impact of psychological services.
Learning Objectives
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Understand the unique role that administrative staff play in patient care and practice efficiency.
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Develop preventative measures for potential confidentiality breaches and incident response protocols.
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Learn to implement Best Practices for Storing, Accessing, and Transmitting Client Records.
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Develop strategies for handling sensitive patient information with professionalism and empathy.
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Foster a welcoming and supportive environment for patients and staff.
Presented by:
Dr. Harpreet Gill
Harpreet Gill, Ph.D. R. Psych., is PAA’s Director of Professional Guidance. She is a Registered Psychologist in Alberta with over 16 years of counseling experience with adults and couples. She has worked in the Employee Family Assistance Program (EFAP), and private and non-profit settings. Her areas of expertise include depression, anxiety, PTSD, relationship issues, grief, addictions (including assessments), trauma, self-esteem issues, and immigrants’ mental health concerns.
Continuing Education
The Psychologists' Association of Alberta (PAA) is approved by the Canadian Psychological Association (CPA) to offer Continuing Education (CE) for psychologists. This webinar is offered for one (1.0) hour of CE credit. A full view of the course materials is required to receive Continuing Education Credits. Partial credit will not be awarded. Credits will not be awarded if registration in the course expires prior to completion of the course. PAA maintains responsibility for the program.
Credits: 1.0
Cancellation and Refunds
Upon purchase, the product will be available for 90 days. Cancellation and refunds may be applied for by email or phone call to the PAA Membership team. Cancellations received within 24 hours of registration for the Continuing Professional Development activity will receive a full refund of the registration fee. Cancellations received within 48 hours of registration for the Continuing Professional Development activity will receive a full refund of the registration fee, less a $35.00 + GST processing fee. PAA reserves the right to cancel any activity, in which case a full refund of the registration fee will be provided. No refunds will be issued if a CE Certificate has been generated.